Home / Wiki / Fr ๐Ÿ‡ซ๐Ÿ‡ท | En ๐Ÿ‡ฌ๐Ÿ‡ง Support / Get technical support

Get technical support

๐Ÿ‡ซ๐Ÿ‡ท ๐Ÿ‡ฌ๐Ÿ‡ง


Important point
Don't forget that Zworld exists since 2012, since I maintain the servers and the game so that you can play for free and continue to enjoy a constantly updated game and we add to that the working time to provide you with a fast site and servers optimized to accommodate players from all walks of life, I fully coded the project, Zworld is not a pumping of content found elsewhere the original ideas are from here.

Important point not to break the rules and avoid abuses and not to waste time :
  1. To avoid abuse of our kindness by finding excuses to resurrect your survivors, only customers will be able to open a ticket and receive personalized help in case of problems with their survivors.
  2. If you have not purchased the product, do not ask for personalized support.
  3. For all bug reports, please refer to the forums in the right section, because yes, we fix all bugs reported.

Its rules serve to maintain a high level of responsiveness for real customers, and to avoid serving Leechs. In computing, and particularly on the Web, a leech is a leech that generally and deliberately takes advantage of the information or efforts of others, offers nothing in return, or only makes token offerings to avoid being called a leech (a "leech").
This solution has come about because it is humanly impossible to do on a case-by-case basis on a project that is free to all. Keep in mind that when it's free for you it's paying for me. Thank you for your understanding.

Translated with www.DeepL.com/Translator (free version)
How do I open a ticket?
To get personalized support, you will need to open a ticket and not send a private message. To open a support ticket, hover over your nickname in the top right corner. A dropdown menu will appear and section : ๐ŸŽซ Tickets Support

To help you as efficiently as possible, please provide as much information as possible about the problem you encountered, and how your bug was reproduced. Avoid the typical "Hey I have a bug" message, we're not supposed to ask you what your problem is. If we have the elements to reproduce the same bug there is a good chance that the answer will be your solution.

How to find your tickets?
To find your tickets click on your profile and go to ๐ŸŽซ Tickets Support